Learn from others and their approach to process improvement

Download the free applied A3: “Door movements at the OR”

From the books on Lean thinking in healthcare by Arnout Orelio

“Don’t reinvent the wheel!” I hear it all the time. It makes so much sense. If someone has already figured it out, it’s much more efficient to copy it, isn’t it? “Let’s just find the best practice and save us a lot work.” This suggests you can copy something from someone one-on-one. In my experience, you can only do that if you have the same process and the same problem, with the same root cause and circumstances. Only then will the same measures work for you, in the same way. The chance of this is rather small.

It is more effective to learn from the other person’s process of improvement and change and their way of thinking. Learning is about the people, who found a better way, not about the content. Download the applied A3 “door movements at the OR” and wonder how these people came to their results. What thinking did they use? In this way you can learn, not only what works, but why it works and the change process, you need.


The applied A3 on door movements at the OR will

  • Show you a complete improvement process on one page
  • Inspire you and build trust in becoming successful
  • Make you understand the steps that the team took
  • Proof to you the results of methodical team improvement

Application of the tool

Use this (and other) examples to get inspiration and ideas, to realize your own ambitions and plans. Not to convince you of the (A3) method or the solutions this team has come up with.

Use the A3 example to learn from, without copying it.

Learn from others, how they approach their improvement and change process:

  • Study the example in its entirety
  • Ask yourself questions like “how did they do it?” and “why?”
  • Follow the reasoning from the example, from beginning to end and back.
  • What are the cause-effect relationships (between different steps)?
  • Discuss the example with your coach
  • Discuss the example with your (improvement) team
  • What is strong about this example and what could they have done better?
  • Share your lessons learned with everyone who can benefit from them.

Need any help?

Do you have questions about the applied A3 "Door movements at the OR” and how learn from it? Please feel free to contact the author, Arnout Orelio.

Arnout Orelio - Author, Speaker and Mentor - Lean Thinking in Healthcare
VAT: NL003803787B06 - Chamber of Commerce: 83285512