Blog - Lean Thinking in Health CareArnout Orelio
When doctors become patients
One summer, during my vacation, I read the book: ‘Doctor is Sick’ by Gonny ten Haaft, a Dutch healthcare journalist. In it, Gonny reports on conversations she had with healthcare professionals and managers, who themselves ended up in their hospital as patients. The book inspired me to take notes of the images, conclusions and ideas […]
Solving your patients’ problems is not Lean?!
‘Medical device supplier regrets poor service’ – Skipr.nl, Skipr Editorial, June 13, 2014 [Anonymized] “A medical device supplier regrets the poor service it has provided in recent months. The company writes this on its website. It was raining complaints. The supplier attributes the poor service to the changing healthcare market. The government is making substantial […]
Patients need us to change our thinking!
It’s now clearer than ever: healthcare needs to be improved continuously to prepare us for the increasing demand on our system. A system that is becoming increasingly complex and cumbersome, and is burning-out our physicians and nurses. If it so clear, why aren’t we changing it! My hypothesis: we try to apply the same thinking that got us […]
Who done it?!
It’s not easy to admit, but even in the health care sector things still go wrong, regularly. Think of medication errors, post-operative infections, misdiagnoses, … , or as happened to me: a shoulder operation that had to be redone the next day, during which a nerve in my arm was damaged. Usually patients, doctors and the […]
“Circle of continuous misery”!*
Everybody is clear on the fact that we need to improve healthcare! If this pandemic made one thing clear, it is that there are limits to the quality and quantity of care we can provide to our community with our current system and processes. So, let’s start or continue, depending on where you are at, […]
5 ways to avoid or get rid of overburden
These last weeks, the number of COVID-19 patients that needed hospital care has risen exponentially again, flooding the wards and intensive care units. Many of the “regular” procedures have been cancelled and healthcare professionals’ well deserved days off have been revoked. Already, 10-20% of them are showing signs of burn-out.* This made me think … […]
No need for managers in healthcare
Many articles or LinkedIn post about problems in healthcare, for example rising costs or underpaid nurses, provoke reactions about (too many, “expensive”) managers. “Just remove two layers of management”, someone wrote, for example. “Sounds very ‘lean’ to me”, I hear people shouting in the back of my mind 😉 Apparently there are large groups of […]