It’s not easy to admit, but even in the health care sector things still go wrong, regularly. Think of medication errors, post-operative infections, misdiagnoses, … , or as happened to me: a shoulder operation that had to be redone the next day, during which a nerve in my arm was damaged. Usually patients, doctors and the […]

Everybody is clear on the fact that we need to improve healthcare! If this pandemic made one thing clear, it is that there are limits to the quality and quantity of care we can provide to our community with our current system and processes. So, let’s start or continue, depending on where you are at, […]

These last weeks, the number of COVID-19 patients that needed hospital care has risen exponentially again, flooding the wards and intensive care units. Many of the “regular” procedures have been cancelled and healthcare professionals’ well deserved days off have been revoked. Already, 10-20% of them are showing signs of burn-out.* This made me think … […]

Many articles or LinkedIn post about problems in healthcare, for example rising costs or underpaid nurses, provoke reactions about (too many, “expensive”) managers. “Just remove two layers of management”, someone wrote, for example. “Sounds very ‘lean’ to me”, I hear people shouting in the back of my mind 😉 Apparently there are large groups of […]